David - a quick note to thank you for sorting out the X3.
The car arrived at 9:10 this morning, and Bernard Rooney followed up with a call to see if everything was ok.
I did not expect this level of service as we had not bought from you before, and I'm delighted.
Thanks for all your help over the months on sorting out the finance and spec on my X3 and June and John's X1.
Many companies spout about excellent customer service but few deliver like your company has.
Thanks again, Giles
FVF have been suppyling our vehicles for the last 9 years. They make everything seem so easy and straight forward. They even brought a car to us to test drive when all the local dealers did not have the car we were looking for. The team are so helpful and friendly.
I recommended FVF to a family member and a neighbour from which both have said how pleased they were with the service they received. If you are looking for a small hatchback or a prestige car the service is all the same which is first class. We look forward to dealing with Chris and the team for many years to come.
Good Morning Chris
Just reporting back on my new company car I recieved from you yesterday. Very impressed on the model and spec of the car,what is also incredible is that its a bigger engine than my previouse model yet it has a lower emission output.This is good from a tax point but also better for the enviroment.The MPG is also better so that will result in operating cost for the company being lower. I have to say that when my old car was collected it was a bit sad as it had given me 3 years of trouble free motoring.I had not even had to change one single light bulb on the car during that time.Look forward to the next three years of motoring with my new car. Thanks again for all the help with giving me and my colleques all the P11D information for us to send to the HMRC office regarding personal taxation liability and the delivery was right on the day specified.
My truck back has now had the top installed. I can honestly say it's now my favourite car I've owned (over my RS5)
And I can't thank you enough for your hard and consistent service you've offered me. Please don't change your ways. You're a great company to deal with. Hats off to Will for battling hard for my custom. I wasn't an easy client.
Will be in touch in the next month for another truck and van
Jamie B @ Prestige
Will kept my details on file and contacted me as soon as a deal became available on a car closest to my specification. After that, the whole process was pain free.
I first engaged with Chris Fairchild back in 2014 and have found him to be of great assistance, honourable and a thoroughly good person to deal with. My last 2 cars have been via Chris and I am sure many more will follow. It is with great delight I endorse his work and cannot recommend him highly enough.
Car arrived before time and is completely as expected, with no disappointments.
Thanks for your help, which in the time frame, went beyond exemplary. The service given was first class and I wouldn’t hesitate to recommend you to anyone.
Helpful and friendly team of people. We have been using First Finance for a number of years now and would highly recommend them.
Hi Will I am currently out the country working, I have been in regular contact with my wife she told me that the transfer of the vehicles went down without a hitch, unfortunately I was in Iraq when this all happened so as yet I have not seen the car in the flesh, but I would just like to take this opportunity to thank you for all your help from start to finish of the process, I had a good experience the first time I dealt with you and have had another flawless experience this time and I look forward to dealing with you again in another 3 years thanks agaim Will.
I am a company car user and have 2 cars with First Finance and regularly speak to Richard Mayle and Juliet via email,in the last few weeks I purchased a car for my wife, very happy with the car everything from start to finish happened so easily and efficiently. Fantastic service.
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