David - a quick note to thank you for sorting out the X3.
The car arrived at 9:10 this morning, and Bernard Rooney followed up with a call to see if everything was ok.
I did not expect this level of service as we had not bought from you before, and I'm delighted.
Thanks for all your help over the months on sorting out the finance and spec on my X3 and June and John's X1.
Many companies spout about excellent customer service but few deliver like your company has.
Thanks again, Giles
Had a great experience with First Vehicle Finance. I wasn’t really sure what I wanted in terms of payment options, all I knew was that I wanted a new car! This was my first experience in financing a car, so obviously a bit apprehensive about what I was getting myself into. But Will was really helpful in explaining the different finance options they have to offer. I learned of the different payment profiles, monthly instalments, leasing contracts, all down to the nitty gritty. After this, I decided to go with FVF. The process was really easy, straightforward, and if I had question, they were more than happy to help, and quickly. Then I learned they deliver your car free of charge! Which saved me arranging a ride to the garage to collect :) All in all, great service and would recommend to family and friends.
Took delivery of the car yesterday - I love it.
I wanted to thank you for everything that you did. The process was very smooth and as always communication was excellent. I should also mention Juliet who was extremely helpful and responsive.
I have used First Vehicle Finance a few times now, I would never go anywhere else. They are extremely professional, understand customer needs and very competitive in price. David has been fantastic as always and always follows up on after sales care. I would highly recommend them.
I first engaged with Chris Fairchild back in 2014 and have found him to be of great assistance, honourable and a thoroughly good person to deal with. My last 2 cars have been via Chris and I am sure many more will follow. It is with great delight I endorse his work and cannot recommend him highly enough.
We needed a new family car quickly! Knowing we would need a new one in 2 years time we decided to lease one! First Vehicle finance was recommended to us by a friend and the recommendation was spot on! What amazing service and we got our new Audi Q5 at an even higher spec than we expected! Awesome !
Good Morning Chris
Just reporting back on my new company car I recieved from you yesterday. Very impressed on the model and spec of the car,what is also incredible is that its a bigger engine than my previouse model yet it has a lower emission output.This is good from a tax point but also better for the enviroment.The MPG is also better so that will result in operating cost for the company being lower. I have to say that when my old car was collected it was a bit sad as it had given me 3 years of trouble free motoring.I had not even had to change one single light bulb on the car during that time.Look forward to the next three years of motoring with my new car. Thanks again for all the help with giving me and my colleques all the P11D information for us to send to the HMRC office regarding personal taxation liability and the delivery was right on the day specified.
I had dealt with First Vehicle Finance before and on both occasions I have found the service to be excellent. They listen to the requirements and deliver.
My truck back has now had the top installed. I can honestly say it's now my favourite car I've owned (over my RS5)
And I can't thank you enough for your hard and consistent service you've offered me. Please don't change your ways. You're a great company to deal with. Hats off to Will for battling hard for my custom. I wasn't an easy client.
Will be in touch in the next month for another truck and van
Jamie B @ Prestige
The car arrived today and I just want to say 'thank you' for your work and your support in getting it to me ready for my move on Saturday. You made it very easy for me and gave me confidence throughout that it was all under control.
I really appreciate you doing all of this and wish you a great Easter weekend.
All the very best
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* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
First Vehicle Finance Limited
Registered Office : The Cottage, 2 Castlefield Road, Reigate Surrey RH2 0SH
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First Vehicle Finance Limited are a credit broker and not a lender, we are authorised and regulated by the Financial Conduct Authority. Registered No : 669990
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