I am would just like to say thank you to First Vehicle Finance for organising my new car that arrived this week.
This is now the second car I have had from you and on both occasions, I found Will and Rob to be professional and efficient in the way that they dealt with my order.
I will continue to recommend your service to my friends, family and colleagues in the future.
First Vehicle Finance Ltd and Richard couldn't have been more helpful. My wife had a very specific car in mind and a set monthly budget and Richard took a great deal of time in helping to explain all of the finance options, helping every step of the way in making sure we got our perfect car and under budget! The process was made very easy and the service was fantastic to the extent that I am now looking to finance a car for myself with First Vehicle! Highly recommend!
Had a great experience with First Vehicle Finance. I wasn’t really sure what I wanted in terms of payment options, all I knew was that I wanted a new car! This was my first experience in financing a car, so obviously a bit apprehensive about what I was getting myself into. But Will was really helpful in explaining the different finance options they have to offer. I learned of the different payment profiles, monthly instalments, leasing contracts, all down to the nitty gritty. After this, I decided to go with FVF. The process was really easy, straightforward, and if I had question, they were more than happy to help, and quickly. Then I learned they deliver your car free of charge! Which saved me arranging a ride to the garage to collect :) All in all, great service and would recommend to family and friends.
I would like to thank Chris Fairchild and Juliet Whitmore for their efficient and friendly service. Their experience and care showed, I now drive the car I wanted, within the budget I had in mind and am glad to say the whole process was painless. Many thanks and all the best! Will definitely recommend.
Hi Will I am currently out the country working, I have been in regular contact with my wife she told me that the transfer of the vehicles went down without a hitch, unfortunately I was in Iraq when this all happened so as yet I have not seen the car in the flesh, but I would just like to take this opportunity to thank you for all your help from start to finish of the process, I had a good experience the first time I dealt with you and have had another flawless experience this time and I look forward to dealing with you again in another 3 years thanks agaim Will.
I Received my Volvo V40 R Design today and could not be happier. The car has more than met my expectations, but just as important the service from you has been impeccable throughout. From the initial very competitive quote, all the way through to the delivery today was a pleasure that I could not fault in any way. Keep up the exceptional work, Thanks a lot.
FVF have been suppyling our vehicles for the last 9 years. They make everything seem so easy and straight forward. They even brought a car to us to test drive when all the local dealers did not have the car we were looking for. The team are so helpful and friendly.
I recommended FVF to a family member and a neighbour from which both have said how pleased they were with the service they received. If you are looking for a small hatchback or a prestige car the service is all the same which is first class. We look forward to dealing with Chris and the team for many years to come.
I had dealt with First Vehicle Finance before and on both occasions I have found the service to be excellent. They listen to the requirements and deliver.
David - a quick note to thank you for sorting out the X3.
The car arrived at 9:10 this morning, and Bernard Rooney followed up with a call to see if everything was ok.
I did not expect this level of service as we had not bought from you before, and I'm delighted.
Thanks for all your help over the months on sorting out the finance and spec on my X3 and June and John's X1.
Many companies spout about excellent customer service but few deliver like your company has.
Thanks again, Giles
First class service received from David and the Team at First Vehicle Finance. You have made the process of arranging our lease plan so straight forward and easy to understand. Thank you so much for all your help. We are delighted with our new car. Kind Regards Dermot Kavanagh
Truth about leasing. Facts and Fiction of the car leasing industry.
With the new tax laws surrounding new and used cars, it's reassuring to know that lease vehicle contracts include the road fund licence of the vehicle, otherwise known as road tax. On Business Contract Hire and Personal Contract hire contracts, this is included within the contract for the full term of the agreement, meaning one less thing to worry about with your car lease. [N.B. - Only the first 12 months road fund licence is included in Personal Contract Purchase contracts]
At First Vehicle Finance, a common-sense approach to wear and tear is undertaken. This means our leasing providers won't penalise you on small imperfections that will more than likely be common place on a car being returned after a number of years.
The below points are classed as general wear and tear and are acceptable on returning a vehicle:
*Scratches up to 25mm
*Small areas of chipping i.e. the leading edge of the bonnet/front of car
*Small dents - up to 10mm (no more than 2 per body panel and paint surface is not broken)
*All tyres to be above the UK legal limit (1.6mm) and comply with manufacturer specifications
*Scuffs equalling 50mm on each wheel - with no damage to the sidewalls or tread
Conditions which are not acceptable include:
*Car doesn't meet MOT standard
*Excessive wear to brakes - grooved discs/worn out pads
*Insufficient engine lubrication such as low oil, or insufficient fluids causing damage to engine or workings
*Improper use of transmission - clutch slipping, gearbox whine etc.
*Cracks, holes or chips in windscreen
*Broken or missing mirror glass
*Car dirty inside and out - car should be returned in a clean and free from interior belongings/rubbish
*Scratches and dents bigger than stated as acceptable under fair wear & tear.
If you take into consideration the fair wear and tear terms, as mentioned above, you should occur no additional charges when returning the car at the end of your Leasing agreement. [N.B. - excess mileage charges will apply if you exceed the contracted mileage]
Your circumstances can change. There are occasions where early termination is necessary- however, it is likely there will be a fee incurred for early termination of your contract [approx 50% of all outstanding rentals on Contract Hire agreements]. Always check before taking out a lease contract through First Vehicle Finance so that you fully understand what happens if you have to end the contract early. Our sales executives at First Vehicle Finance would be happy to advise you on how early termination works.
If you're buying a car, either new or used, you will have to take into account the cost of a number of factors, which can include:
*Vehicle depreciation - pretty substantial when buying a brand-new car
*Repair costs - can cost thousands on older used cars
*MOTs and servicing is more likely to cost more on older vehicles, due to parts becoming old and less reliable *Associating costs when the time comes to sell your car - advertising, your time, hassle etc
However if you Lease You Will Save!
You will get :
*Use of a brand-new car
*Latest models and technology
*Less likely to have mechanical breakdowns, compared with and older vehicle
*No need to MOT in some cases, reduced MOT failure risk due to newer car
*No need to worry about selling and the associated hassle, time etc.
*Leasing is often less expensive than buying a brand-new car
*Get to drive cars you thought were financially out of reach
*Ideal for people only needing a car for a certain time period - job, age, situation
We hope this helps easy your mind and dispels some leasing myths. However if you are stuck or need help – contact us and we will advise you through your questions.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
First Vehicle Finance Limited
Registered Office : The Cottage, 2 Castlefield Road, Reigate Surrey RH2 0SH
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First Vehicle Finance Limited are a credit broker and not a lender, we are authorised and regulated by the Financial Conduct Authority. Registered No : 669990
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