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Will Chan
I had dealt with First Vehicle Finance before and on both occasions I have found the service to be excellent. They listen to the requirements and deliver.
Will Chan
We needed a new family car quickly! Knowing we would need a new one in 2 years time we decided to lease one! First Vehicle finance was recommended to us by a friend and the recommendation was spot on! What amazing service and we got our new Audi Q5 at an even higher spec than we expected! Awesome !
Tanja Kent
I am a company car user and have 2 cars with First Finance and regularly speak to Richard Mayle and Juliet via email,in the last few weeks I purchased a car for my wife, very happy with the car everything from start to finish happened so easily and efficiently. Fantastic service.
Pete Patel
Had a great experience with First Vehicle Finance. I wasn’t really sure what I wanted in terms of payment options, all I knew was that I wanted a new car! This was my first experience in financing a car, so obviously a bit apprehensive about what I was getting myself into. But Will was really helpful in explaining the different finance options they have to offer. I learned of the different payment profiles, monthly instalments, leasing contracts, all down to the nitty gritty. After this, I decided to go with FVF. The process was really easy, straightforward, and if I had question, they were more than happy to help, and quickly. Then I learned they deliver your car free of charge! Which saved me arranging a ride to the garage to collect :) All in all, great service and would recommend to family and friends.
Sophie Goodwin
I have used First Vehicle Finance a few times now, I would never go anywhere else. They are extremely professional, understand customer needs and very competitive in price. David has been fantastic as always and always follows up on after sales care. I would highly recommend them.
Carole Hull
Hi Will I am currently out the country working, I have been in regular contact with my wife she told me that the transfer of the vehicles went down without a hitch, unfortunately I was in Iraq when this all happened so as yet I have not seen the car in the flesh, but I would just like to take this opportunity to thank you for all your help from start to finish of the process, I had a good experience the first time I dealt with you and have had another flawless experience this time and I look forward to dealing with you again in another 3 years thanks agaim Will.
Regards
Archie Tannock
Archie Tannock
FVF have been suppyling our vehicles for the last 9 years. They make everything seem so easy and straight forward. They even brought a car to us to test drive when all the local dealers did not have the car we were looking for. The team are so helpful and friendly.
I recommended FVF to a family member and a neighbour from which both have said how pleased they were with the service they received. If you are looking for a small hatchback or a prestige car the service is all the same which is first class. We look forward to dealing with Chris and the team for many years to come.
Dean Nash
Hi David,
I Received my Volvo V40 R Design today and could not be happier. The car has more than met my expectations, but just as important the service from you has been impeccable throughout. From the initial very competitive quote, all the way through to the delivery today was a pleasure that I could not fault in any way. Keep up the exceptional work, Thanks a lot.
Angela Clarke
David - a quick note to thank you for sorting out the X3.
The car arrived at 9:10 this morning, and Bernard Rooney followed up with a call to see if everything was ok.
I did not expect this level of service as we had not bought from you before, and I'm delighted.
Thanks for all your help over the months on sorting out the finance and spec on my X3 and June and John's X1.
Many companies spout about excellent customer service but few deliver like your company has.
Thanks again, Giles
Giles Blackburn
First class service received from David and the Team at First Vehicle Finance. You have made the process of arranging our lease plan so straight forward and easy to understand. Thank you so much for all your help. We are delighted with our new car. Kind Regards Dermot Kavanagh
Dermot Kavanagh
Finance FAQs
1. What is Personal Contract Purchase?
Personal Contract Purchase (PCP) is a contract for private individuals, but with the benefits more generally associated with Contract Hire for the business user. PCP is often a favourite for the company car driver opting out of a company car scheme due to the excessive tax charges now imposed on company cars. Personal Contract Purchase provides a new or nearly new car for a set period of time, doing an agreed but flexible number of miles with the option to purchase at the end of the lease, at a fixed monthly cost.
Contract terms available are from 24 months to 60 months on all new cars and a large selection of cost saving nearly new cars and any annual mileage.
2. What is included in the contract?
With a Non-Maintenance contract, the vehicle is supplied with Road Tax for the full contract period. Other insurance cover is optional, including GAP and health/redundancy, if required. The customer is responsible for the maintenance and care of the vehicle.
A Full-Maintenance package is also available, giving the most comprehensive cover currently available, ensuring complete, worry free motoring.
3. What's included in the Full Maintenance Contract?
The full maintenance package includes:
- Full Maintenance and Servicing Cover
- Tyres, (subject to fair wear and tear) plus exhausts and batteries
- Free car collection, clean and return for routine servicing
- Full RAC UK and European cover - (optional)
- Road Tax for the full lease period.
4. What is Gap Insurance?
Should the car be stolen or written off, the insurance payment may not cover the amount outstanding on your finance agreement. This is because insurance companies tend to make payments based on the current market value of the car excluding any finance arrangements.
GAP (Guaranteed Asset Protection) Insurance bridges the 'gap' between the insurance settlement and the outstanding finance figure to maximum value of £10,000.00
5. Who owns the car?
Ownership of the car remains with the finance company during the term of the contract. If you wish to own the car, the 'balloon payment' (known as the Guaranteed Future Value) stipulated in the contract must be settled and the car is yours. (The Guaranteed Future Value is quoted at the beginning of the contract).
If you do not wish to buy the car, then it can be returned to the finance company with no further commitment (with the exception of possible dehire damage and excess mileage charges - if applicable).
6. How much deposit is required?
Usually just 3 monthly rentals in advance, although lower/higher deposits can be considered subject to status.
7. Which cars are best for me?
It depends on your needs, your anticipated mileage, the discount offered by the manufacturer etc.
An important factor is how much the car will be worth at the end of the contract and the amount of discount we receive from the vehicle manufacturer. We often have special promotions available, so keep a look out for our special offers.
8. Can I specify extras on the car of my choice?
We can supply all dealer and manufacturer fitted accessories. Some accessories improve the residual value, so the monthly payments may not increase as much as you expect. Let us quote you!!
9. Where will the car come from?
First Vehicle Finance can source the vehicle for you from the UK dealer network at full fleet discount prices. All vehicles are UK sourced with full manufacturers warranty unless otherwise stated. If however you have a preferred dealer, this can be arranged.
10. Where do I start - what do I need to do?
Please complete our website quote form to receive a quotation and application form. If you are happy with the figure quoted, complete the application form and submit it to us for credit underwriting.
We then ask you to sign an order form for the car to confirm the details, monthly rental etc and we are ready to order the car on your behalf. The paperwork is then posted to you for completion and the car is delivered to any UK address of your choice.
11. How do I pay?
- Initial Rental is taken by Direct Debit shortly after delivery of the vehicle.
- Monthly payments are made by direct debit.
12. Do you offer payment protection?
Payment protection can be added to your lease for a small monthly charge. Our payment protection package protects against Redundancy, Unemployment, Resignation, Death, Maternity and Expatriation.
13. What about insurance?
The vehicle must be insured with a fully comprehensive motoring policy.
14. What happens at the end of the contract?
You can choose from the following..
- Purchase the vehicle for the price agreed at the outset (the Guaranteed Future Value)
- Arrange collection of the vehicle.
- We collect the vehicle and supply you with another new car of your choice
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
Contact us
T: 01293 456 100
F: 01293 456 200
info@firstvehiclefinance.co.uk
Find us
First Vehicle Finance Limited
Brockham House
Smallfield Road
Horley
Surrey
RH6 9AU
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Registered Office : The Cottage, 2 Castlefield Road, Reigate Surrey RH2 0SH
| Registered in England & Wales with company number : 05285260 | Data Protection No : Z9729803 | VAT No : 862 3889 84 |
First Vehicle Finance Limited are a credit broker and not a lender, we are authorised and regulated by the Financial Conduct Authority. Registered No : 669990
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