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Took delivery of the car yesterday - I love it.
I wanted to thank you for everything that you did. The process was very smooth and as always communication was excellent. I should also mention Juliet who was extremely helpful and responsive.
I had dealt with First Vehicle Finance before and on both occasions I have found the service to be excellent. They listen to the requirements and deliver.
Helpful and friendly team of people. We have been using First Finance for a number of years now and would highly recommend them.
Audi A6 Avant 2.0 TDI 177 Black Edition
I first engaged with Chris Fairchild back in 2014 and have found him to be of great assistance, honourable and a thoroughly good person to deal with. My last 2 cars have been via Chris and I am sure many more will follow. It is with great delight I endorse his work and cannot recommend him highly enough.
I am a company car user and have 2 cars with First Finance and regularly speak to Richard Mayle and Juliet via email,in the last few weeks I purchased a car for my wife, very happy with the car everything from start to finish happened so easily and efficiently. Fantastic service.
I am would just like to say thank you to First Vehicle Finance for organising my new car that arrived this week.
This is now the second car I have had from you and on both occasions, I found Will and Rob to be professional and efficient in the way that they dealt with my order.
I will continue to recommend your service to my friends, family and colleagues in the future.
Mercedes CLA Class Coupe, CLA 180 Sport
FVF have been suppyling our vehicles for the last 9 years. They make everything seem so easy and straight forward. They even brought a car to us to test drive when all the local dealers did not have the car we were looking for. The team are so helpful and friendly.
I recommended FVF to a family member and a neighbour from which both have said how pleased they were with the service they received. If you are looking for a small hatchback or a prestige car the service is all the same which is first class. We look forward to dealing with Chris and the team for many years to come.
Range Rover Evoque
Hi Will I am currently out the country working, I have been in regular contact with my wife she told me that the transfer of the vehicles went down without a hitch, unfortunately I was in Iraq when this all happened so as yet I have not seen the car in the flesh, but I would just like to take this opportunity to thank you for all your help from start to finish of the process, I had a good experience the first time I dealt with you and have had another flawless experience this time and I look forward to dealing with you again in another 3 years thanks agaim Will.
Smart Fourtwo cabriolet
I would like to thank Chris Fairchild and Juliet Whitmore for their efficient and friendly service. Their experience and care showed, I now drive the car I wanted, within the budget I had in mind and am glad to say the whole process was painless. Many thanks and all the best! Will definitely recommend.
Ford Ranger Wildtrack
My truck back has now had the top installed. I can honestly say it's now my favourite car I've owned (over my RS5)
And I can't thank you enough for your hard and consistent service you've offered me. Please don't change your ways. You're a great company to deal with. Hats off to Will for battling hard for my custom. I wasn't an easy client.
Will be in touch in the next month for another truck and van
Jamie B @ Prestige
Will kept my details on file and contacted me as soon as a deal became available on a car closest to my specification. After that, the whole process was pain free.
I have used First Vehicle Finance a few times now, I would never go anywhere else. They are extremely professional, understand customer needs and very competitive in price. David has been fantastic as always and always follows up on after sales care. I would highly recommend them.
BMW 2 Series
Had a great experience with First Vehicle Finance. I wasn’t really sure what I wanted in terms of payment options, all I knew was that I wanted a new car! This was my first experience in financing a car, so obviously a bit apprehensive about what I was getting myself into. But Will was really helpful in explaining the different finance options they have to offer. I learned of the different payment profiles, monthly instalments, leasing contracts, all down to the nitty gritty. After this, I decided to go with FVF. The process was really easy, straightforward, and if I had question, they were more than happy to help, and quickly. Then I learned they deliver your car free of charge! Which saved me arranging a ride to the garage to collect :) All in all, great service and would recommend to family and friends.
First Vehicle Finance Ltd and Richard couldn't have been more helpful. My wife had a very specific car in mind and a set monthly budget and Richard took a great deal of time in helping to explain all of the finance options, helping every step of the way in making sure we got our perfect car and under budget! The process was made very easy and the service was fantastic to the extent that I am now looking to finance a car for myself with First Vehicle! Highly recommend!
Smart Fortwo Coupe
First Vehicle Finance Ltd and David Linsdell (our Account Manager) have been an absolute pleasure to deal with. We needed a new pool car for our business and selected a Smart car. We received 3 quotes from lease hire companies (2 were on our network preferred supplier list) and First Vehicle had the best quote; significantly cheaper monthly costs, more choice of model and the best delivery date. The whole process has been efficient and extremely professional and we have been very impressed with the personal attention to detail displayed by David and First Vehicle. I would sincerely recommend them as the Vehicle Lease company of choice, and have urged our franchise network to adopt them as a preferred supplier.
William De Sousa
We needed a new family car quickly! Knowing we would need a new one in 2 years time we decided to lease one! First Vehicle finance was recommended to us by a friend and the recommendation was spot on! What amazing service and we got our new Audi Q5 at an even higher spec than we expected! Awesome !
The car arrived today and I just want to say 'thank you' for your work and your support in getting it to me ready for my move on Saturday. You made it very easy for me and gave me confidence throughout that it was all under control.
I really appreciate you doing all of this and wish you a great Easter weekend.
All the very best
Ford Mondeo 2.0TDi ECOnetic Zetec
Good Morning Chris
Just reporting back on my new company car I recieved from you yesterday. Very impressed on the model and spec of the car,what is also incredible is that its a bigger engine than my previouse model yet it has a lower emission output.This is good from a tax point but also better for the enviroment.The MPG is also better so that will result in operating cost for the company being lower. I have to say that when my old car was collected it was a bit sad as it had given me 3 years of trouble free motoring.I had not even had to change one single light bulb on the car during that time.Look forward to the next three years of motoring with my new car. Thanks again for all the help with giving me and my colleques all the P11D information for us to send to the HMRC office regarding personal taxation liability and the delivery was right on the day specified.
Mercedes Benz E220 BlueTEC AMG Night Ed
Car arrived before time and is completely as expected, with no disappointments.
Thanks for your help, which in the time frame, went beyond exemplary. The service given was first class and I wouldn’t hesitate to recommend you to anyone.
Nissan Qashqai 1.5DCi Acenta Premium
First class service received from David and the Team at First Vehicle Finance. You have made the process of arranging our lease plan so straight forward and easy to understand. Thank you so much for all your help. We are delighted with our new car. Kind Regards Dermot Kavanagh
Volvo V40 R Design
I Received my Volvo V40 R Design today and could not be happier. The car has more than met my expectations, but just as important the service from you has been impeccable throughout. From the initial very competitive quote, all the way through to the delivery today was a pleasure that I could not fault in any way. Keep up the exceptional work, Thanks a lot.
David - a quick note to thank you for sorting out the X3.
The car arrived at 9:10 this morning, and Bernard Rooney followed up with a call to see if everything was ok.
I did not expect this level of service as we had not bought from you before, and I'm delighted.
Thanks for all your help over the months on sorting out the finance and spec on my X3 and June and John's X1.
Many companies spout about excellent customer service but few deliver like your company has.
Thanks again, Giles
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